Privacy Policy

Last updated: 1 January 2025 | Effective date: 1 January 2025

FusionCores ("we", "us", "our") operates the website fusioncores.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using fusioncores.pro, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Who We Are

FusionCores is an Australian social gaming entertainment platform. Our registered business address is Level 12, 1 Market Street, Sydney, NSW 2000, Australia. ABN: 12 345 678 901. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, phone number — when you submit our contact form or subscribe to our newsletter.
• Communication records: Messages and enquiries you send us via our contact form.
• Technical data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages — collected automatically via cookies and analytics tools.
• Preference data: Cookie consent preferences and session data stored in your browser's local storage.

We do not collect financial information, payment details, or government identifiers. Our games do not require account registration and no game-play data is transmitted to our servers.

3. How We Collect Information

We collect information in the following ways:

• Directly from you: When you complete our contact form, subscribe to our newsletter, or communicate with us by email or phone.
• Automatically: Through cookies, web beacons, and similar technologies when you browse fusioncores.pro. Please refer to our Cookie Policy for full details.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and entertainment updates (only if you have subscribed and consented).
• To improve and optimise our website and user experience.
• To analyse website traffic and usage patterns using aggregated, anonymised data.
• To comply with our legal obligations under Australian law.
• To protect the security and integrity of our platform.

We will not use your personal information for purposes other than those listed above without your prior consent, unless required by law.

5. Legal Basis for Processing

We process your personal information on the following bases:

• Consent: For newsletter subscriptions and non-essential cookies.
• Legitimate interests: For website analytics, security monitoring, and improving our services.
• Contractual necessity: To respond to your enquiries and provide requested services.
• Legal obligation: Where required by Australian law.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:

• Service providers: Trusted third-party providers who assist us in operating our website (e.g., email delivery, analytics), under strict confidentiality agreements.
• Legal authorities: Where required by law, court order, or to protect the rights and safety of FusionCores or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All third-party service providers we engage are required to handle your personal information in accordance with Australian Privacy Principles.

7. International Data Transfers

Our servers are located in Australia. If we transfer personal information overseas (e.g., to cloud service providers), we take reasonable steps to ensure the recipient handles the information in accordance with the APPs or a comparable privacy framework.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Contact form submissions: retained for up to 2 years.
• Newsletter subscriber data: retained until you unsubscribe.
• Technical/analytics data: retained for up to 26 months in anonymised form.

9. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under the Australian Privacy Act 1988 and APPs, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal obligations).
• Withdraw consent: Withdraw consent for newsletter subscriptions or non-essential cookies at any time.
• Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond within 30 days.

11. Children's Privacy

FusionCores is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe a minor has submitted information to us, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites (e.g., Gambling Help Online, partner venues). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

13. Cookies

We use cookies and similar tracking technologies on fusioncores.pro. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, FusionCores, Level 12, 1 Market Street, Sydney, NSW 2000, Australia
• Phone: +61 2 8765 4321
• Online: Contact Form

For complaints not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.